Organizational Behavior and Communication Essay Example for Free

Organizational Behavior and Communication Essay Organizational Behavior and Communication is found in every company, organizations, and groups. Organizational behavior and communications are discussed by using Starbucks Coffee Company. The discussion will cover company’s values and mission statement. The mission statement contains the philosophy, vision, and values. Also, some background of the company will be given. There will a discussion on the communication and on what extent this is determine by the Starbucks Coffee Company Culture. Background Starbucks was start in the 1970 in the state of Washington. The name Starbucks was inspire by the novel Moby Dick. In 1987 purchased by a man name Howard Schultz. At the time of the purchase Starbucks had stores only the Pacific Northwest. After the purchase Starbucks was selling coffee in other countries such Europe. In the first vision of Schultz was to fine coffees. Organizational Culture The organizational culture of Starbucks is based on diversity. The formula that they use is Diversity=Inclusion+Equity+Accessibility. The definition is â€Å"Inclusion: human connection engagement, Equity: fairness justice, and Accessibility: ease of use barrier free† (www.starbucks.com, 2013). The company has divided the organizational culture (diversity) in the following parts: 1. Partner/employees: Starbucks wants partners as different as the cities they work in. The proper word could be diverse 2. Customers: Starbuck want their customers to have an extremely nice experience. In order to achieve this Starbucks by giving the customer their preferences. 3. Communities: Starbucks does make investment in local communities as well as worldwide. Starbucks by giving economic opportunities in ways of jobs and other forms of help. 4. Suppliers: Starbucks work with many minority groups of suppliers. Also suppliers that are women. Starbucks support many organizations. Examples of these are Community Service, Youth Groups, and Create Jobs for USA, Also the American Red Cross. The espoused values of Starbucks do agree with the enacted values. Example of this is on July 3, 2012 it was announced that Starbucks will have two openings in Latin America. â€Å"Starbucks Coffee Company reaffirmed its commitment to Latin America with two major openings- its first in Costa Rica, and its firs Farmer Support Center in South America located in Colombia† (China weekly news, 2012). Latin America provides large amount of the coffee that Starbucks us. Another example is that in 2010 Starbucks refuse to raise the prices of the coffee. Most companies raise their prices due the raise of the coffee prices. Starbucks decide not raise the prices for awhile but monitor the prices. The organizational communication of Starbucks is 100% determined by the organizational culture. The communications channels are very clear and easy to use. Starbucks have communication channels that employees can use. These channels are telephone calls, online reporting, e-mail, and written reports. The communication channels for the customers are the Starbucks website. The customer could find the mission statement or locate a store. Also, if a person wants to apply for a job they can do it on the website. Role of Communication â€Å"Starbucks uses a model of communication used generally by smaller group networks, all channel communication† (yahoo.com 2008) The communication plays an extremely important role in the organizational culture of Starbucks. The organizational communication is open to the customer. The customers can talk with an employee then the employees report to the supervisors or department heads. The communication channels are always updated by Starbucks. â€Å"Partners are encouraged to report all types of issues or concerns to the program through their choice of the offered communication channels.† (www.starbucks.com, 2013) Another form of communication is the Standards of Business Conduct booklet. This helps the employees make excellent decision and also how to act with the customers. The communication has no misalignment with the espoused values or enacted values. The organization gives many communication channels for the employees. Another reason is that the company from time to time sees what needs to be change so that the organization can run smoothly. Conflict in group communication Whenever a company or an organization has a group that works together there will be a communication conflict. A solution to any conflict needs to be found before the conflict can come out. While researching Starbucks there was no conflict mention. Starbucks does have a clear image. Starbucks does show press releases on the decision that are being made As for the employees are concern Starbucks does provide communication channels to report any issues. The issue that refers to any communication conflicts in the group communications. On the same website the organization will post any communication about the company. The organization can use the conflict to put an additional person in the group to deal with the conflict and find ways to keep the conflict out of the group. Additional Information Starbucks supports the Earth watch Institute, Save the Children, Mercy Corps, and Plant Green. These are just a few of the organizations that Starbuck is working with. When the employees are making a decision they have standards to rely on. These standards are Standard of Business Conduct. Starbucks has these standards printed in the following languages English, Chinese, French, German, Brazilian Portuguese, Latin American Spanish, and Thai. Conclusion Starbucks is an organization that puts customers and employees first. They have high levels of values, vision, mission, and philosophy. Starbucks do indeed help the communities that have their location. In the pass Starbucks kept their coffee prices down when the prices of the coffee bean were going up. Then Starbucks is opening up business in Latin American and Costa Rica. These businesses will be working hand- in- hand with the local farmers. In addition Starbucks has used the coffee is from the Latin American and Costa Rica. The communication channels are aligning with the mission, philosophy, vision, and values statement. Also Starbucks provide the customers communication channels to report any wrong doing. Starbucks makes extremely high efforts to have a strong company. References About Us. (2013). Retrieved from http://www.starbucks.com Food Weekly News, 145. (2010).; Starbucks Coffee Company; Starbucks Responds to Surging Green Coffee Prices. Retrieved from http://search.proquest.com/docview/75581576?accountid=35812 Our Mission Statement. (2013). Retrieved from http://www.starbucks.com Seazone, S. (July 18, 2008). Successful Application of Organizational Behavior: Starbucks. Retrieved from http://www.voices.yahoo.com Starbucks Coffee Company. (2013). Business Ethics and Compliance. Retrieved from http://www.starbucks.com Starbucks Coffee Company; Starbucks Broadens Presence in Latin America. (2012). China Weekly News, 192. Retrieved from http://search.proquest.com/docview/1022321948?accountid=35812

Police Brutality Essay -- The Growing Epidemic of Police Violence

Policing places men and women in an often dangerous and stressful role, dealing with suspects at every level of criminal offenses. In such situations, an incident may arise that needs to be dealt with decisively. Policing agencies have strict guidelines, categorizing forcible coercion into separate levels of severity. It is when an officer uses a more than acceptable means of coercion that this physical manipulation becomes excessive. Police brutality is arguably the most publicized form of Police misconduct, especially in recent history. There are several points of view to be examined, including the offender’s, the victim’s and the public’s reaction to the incident. It is clear that this is one of the most controversial aspects of policing, concerning the dangers that come along with the delicate balance of power and discretion allowed to a select group and amount of observation required. Any interaction between police and the public could easily turn into a situation leading to violence. A simple traffic stop could turn violent, but the deciding factors are the officer in question and the suspect. Because there is no concrete definition to the amount of force reasonably required to deal with a suspect, it is hard to follow the growth or declinations in police brutality across the country. It seems that the most closely examined and often the most controversial cases of police brutality are those that are accompanied by tape of the incident. The most famous being the Rodney King Assault in which a black motorist, following a high speed chase, was pulled from his vehicle and beaten. The following year, after the four officers in question were acquitted of charges, the Los Angeles Riots of 1992 ensued, though there ... ...y (pp. xi-xiii). New York City: NYU Press. Retrieved April 14, 2009 Lawrence, R. G. (2000). The politics of force: media and the construction of police brutality (pp. 13-15). University of California Press. Retrieved April 14, 2009 Kleg, M. (1993). Hate, Prejudice, and Racism (pp. 13-15). Albany: State University of New York. Retrieved April 14, 2009 Street Battle's at Night [Editorial]. (1919). New York Times. Retrieved April 14, 2009 Cohen, H. (1986). Exploiting Police Authority. Criminal Justice Ethics Volume:5 Issue:2 Dated:(Summer-Fall 1986). United States. National Criminal Justice Reference Service. Goldstein, H. (1975). Police Corruption – A Perspective on its Nature and Control. United States. Police Foundation Newburn, Tim. (1999). Understanding and Preventing Police Corruption: Lessons From the Literature. Research Development Statistics.

Language Change

English Language Section B Language Change – Practise Essay 4. Texts I and J both provide advice about dancing etiquette. Text I is from How To Dance. A Complete Ball-Room and Party Guide, published 1878. Text J is from an article, ‘Dancing to Romance’, from The Boyfriend Book, a girls’ annual published in 1965. ?Referring to both texts in detail, and to relevant ideas from language study, discuss how language has changed over time. Language is a fluid and flexible phenomenon which experiences vast change on a regular basis.Theorists such as David Crystal have taken an open-minded approach to such change, explaining that â€Å"there is no predictable direction for the changes that are taking place. They are just that: changes. Not changes for the better; nor changes for the worse; just changes, sometimes going one way, sometimes another. † This statement articulates the prescriptivist view that language is an organic part of life which evolves and gr ows to suit the needs of its contextual time, just as living organisms do.Texts I and J show a distinct journey of change in the English lexicon between 1878 and 1965, ranging from graphological features through to the individual lexical choices and even the ways in which the audience of each of the texts is addressed. In exploring these texts, conclusions will be drawn as to the extent of the change that language has undergone, and what the causes, and indeed the impacts of these changes may have been. One of the most notable differences between these texts is their graphological presentation.Text I is composed in an expressly simple way, using a serif typeface which was likely to have been produced on a printing press, given that the text itself appears to have jagged edges, implying that ink had been applied to a block or stamp in order to produce the text – something uncommon to contemporary means of printing. It is also interesting to note the complete lack of images, an d the justified alignment of the text throughout. The text is not split up at all, other than into paragraphs and here is no use of italics or bold text at any point in the text. Text J, conversely, uses a graphologically complex structure, with an image to text ratio of around 1:1. Three blocks of text are accompanied by three images of men and women together, two of which display a dance scene and the last of which displays the onset of intimacy – the desired goal of the text which was written as an instructional piece, seemingly aimed at the female gender.The images supplied are directly photograph, rather than illustrations, representing the development of technology and the availability of photography cameras and digital arrangement of photographs and text to create such a publication. Text J also makes use of italicisation in order to emphasise the lexical items â€Å"those† and â€Å"your. † The use of the lexical item â€Å"those† here is a deicti c expression, implying a shared pragmatic and contextual knowledge between the producer and the reader of the text.This is echoed throughout the text, where an informal and friendly tone is adopted throughout. This is confirmed by the consistent application of elision, forming contractions of lexis such as â€Å"do not† to become â€Å"don’t†, showing the adoption of a primarily informal register. The method of address can be considered in terms of Norman Fairclough’s theory of synthetic personalisation, where first person pronouns are used to directly address the reader and indicate a kind of relationship between the writer and reader, where some shared understanding and common-ground can be found.This personalised and informal approach to writing is another area of particular development from the older text. Text I, in stark contrast to text J, adopts a formal register throughout, using latinate lexis to imply an ascendant status to the reader. This is connected to gender theories, where men are often considered to be more direct, and to write with a stronger tone of authority. Some of the lexical choices made in this text show the lexical development of language specifically, as archaic latinate terms like â€Å"effrontery† are found throughout the text.This is indicative of the broadly formal approach to this text, in opposition to the relaxed, informal approach within text J. Text I appears to adhere to the rules of the oppositional table in regard to written and spoken discourse, where a predominantly objective approach is taken, other than a single reference with the pronoun â€Å"your† is made to the reader. Other than this instance, the text remains entirely objective, referring in the third person to entities for the purpose of explanation. Text J, on the other hand, uses the interpersonal approach which is more common to spoken discourse to address its audience.In terms of the oppositional table, a further c onsideration can be made as to which side these texts sit more appropriately. This observation is made specifically in regard to the grammatical complexity of the texts, for which text I is more advanced. The use of more advanced punctuation such as the regular application of the semi-colon is exclusive to text I, where the aim is to extend the length of sentences in many places. The semi-colon is accompanied by regular use of commas, where sentences often run to such lengths that they dominate entire paragraphs.This shows the direct intention of the producer to create an undoubtedly written piece of text which was designed to be a basis of authority on a subject of which the producer holds superior knowledge to the reader. When examining text J for the same reasons, the opposing side of the table can be identified, where a grammatically simple text uses exclamatory sentences to deliver impact, and keep a short and chatty tone to convey the points at hand. Text J also uses some unus ual starters to sentences, even using conjunctions to begin not only sentences, but paragraphs too.The purpose of these texts display an underlying social and contextual development over the time between the production of each of the texts, where an audience shift from the male to the female appears to take place, showing growing levels of egalitarianism among genders. The growth of significance of the female gender in the establishment of relationships has caused the male tone to be muted somewhat, opting for a more gender-neutral tone, even in a text which was principally written for the female gender, given its contextual location of appearance.While a focus on politeness in the content of the texts remains the same, the way in which this message is conveyed has undergone vast and wide-ranging development. A growth in the status of women through social and political development has given the female gender a more equal position in the audience position of writing such as this. Fur ther to the contextual factors, the means of production of text has also undergone vast development with the advent of digital technology, increasing the ease of production of such texts, and expanding on the flexibility of presentational and graphological features.

Should Private Prisons Be Increased Social Problems

Faced with a glaring deficit and terrifying examples of ineffective spending around the globe, lawmakers looking for cost-saving measures would do well to turn to prisons. Prison reform must attain the lowest economic costs, lowering actual taxpayer dollars spent without giving up the benefits of attaining important social goals, which represent another form of cost when lost. Undoubtedly, the current prison system is doing little to separate the US from its international counterparts in minimizing such cost, yet prison privatization has yielded hopeful results, as private correctional facilities seem to have a striking advantage over public ones in reducing both short-term costs in terms of prison operations, and long-terms costs, in†¦show more content†¦This tremendous growth in imprisonment, mainly to working-aged men for violent crimes, has coincided with similarly remarkable increases in spending. From 1996 to 2001, the country witnessed â€Å"a $5 ½ billion increase [in spending] after adjusting for inflation†, and in the 15 year stretch between 1986 and 2001, â€Å"state correctional expenditures increased 145% in 2001 constant dollars† (James J. Stephan, 2001). Perhaps citizens would grow more wary of the problem if they knew that state prison costs per US resident were $104 in 2001. Compared with other state expenditures as cost per resident, that is nearly double what is spent on natural resources, and only $50 less than per-capita spending on health (using 2001 based dollar value) (Stephan, 2001). As public goods, it is difficult to account for how much individuals truly value any of these expenditures. Lindahl pricing, wherein individuals honestly reveal what they would spend on certain goods and the government charges them that amount, is impossible in the absence of perfect information, and contains a contingent valuation problem in that individuals would be choosing an option they never had before (Gruber, 2011). However, these figures mean that citizens are paying more for the same service over the years, especially when analyzing the long-term implications of recidivism. If an adult career criminal is defined as one who spends nearly 8 years in